AGS Health Launches Artificial Intelligence Platform for End-to-End Revenue Cycle Management

Built on cutting-edge AI technologies, the AGS AI platform offers seamless integration and robust process automations to alleviate labor shortages and enable flexible and scalable growth.

WASHINGTON, DC/ACCESSWIRE/September 26, 2022/ AGS Health, a leading provider of Revenue Cycle Management (RCM) solutions and strategic growth partner to some of the largest healthcare systems in the United States, announces the launch of the AGS AI Platform, a connected solution that combines artificial intelligence (AI) and automation with award-winning human intervention services and expert support to optimize revenue cycle performance.

Industry-wide, healthcare systems are under strain as they deal with chronic and worsening labor shortages while trying to cope with refusal rates higher and an avalanche of audits. Shrinking margins limit the ability of organizations to reinvest in the delivery of care. In this time of high turnover, the AGS AI platform helps reduce stress, prevent burnout, and improve job satisfaction by providing the ability to automate high-volume, repetitive tasks, empowering skilled personnel to concentrate on more complex tasks.

“AGS Health is delighted to offer this platform as a lifeline to provider organizations during these difficult times,” said Patrice Wolfe, CEO of AGS Health. “Through our industry expertise, AI-enhanced technology and specialized services, AGS Health helps healthcare organizations gain the financial freedom to invest in the latest healthcare innovations and deliver high quality care to their communities.”

The platform enables healthcare organizations to gain better visibility into day-to-day operations and overall revenue cycle performance, including smart worklists, productivity reports, customizable dashboards, root cause analyzes and executive reports. Performance trends and predictive analytics help prevent bottlenecks, reduce denials, and mitigate revenue leakage.

Cloud-based technology can be deployed in just weeks, not months, to help accelerate operational and financial stability while freeing up valuable internal resources. The end-to-end RCM platform provides a full suite of revenue cycle solutions that can be configured to meet the unique needs of any organization. Able to integrate with any EHR, clearinghouse or practice management system, the solution includes modules for:

  • Revenue cycle automation: Uncover new customer account insights with advanced reporting and predictive analytics, optimize billing and collections processes, avoid denials, and automate tedious and time-consuming tasks.
  • Computer Aided Coding (CAC): Increase coder productivity while reducing denials, missed charges, and low-risk scores by facilitating faster decision-making.
  • Computer Aided Professional Coding (CAPC): Simplify critical coding practices for outpatients with better coding quality and actionable insights.
  • Improvement of clinical documentation (CDI): Automate the review of clinical documentation and queries without using a single spreadsheet.
  • Coding and compliance audit: Streamline proactive and retroactive auditing processes to ensure the correct diagnostic and billing codes are used.

“Through the use of robotic process automation (RPA), machine learning (ML), natural language processing and understanding (NLP/NLU), etc., the AGS AI platform offers a paradigm shift in terms of productivity and process optimization parts of the revenue cycle that are not well suited for automation, we complement with services led by highly skilled, college-educated RCM experts” , says Thomas Thatapudi, CIO of AGS Health, “We like to call it ‘AI with a human touch’.”

This streamlined offering has demonstrated its ability to drive improvements by bringing data standardization and collaboration to previously disparate processes and systems across the revenue cycle and transforming clinical data into opportunities for quality improvement, compliance and revenue. For more information, visit

About AGS Healthcare

AGS Health is more than a revenue cycle management company, we are a strategic partner for growth. With expert services complemented by AI-powered technologies and touchscreen support, AGS Health is the premier revenue cycle partner for major health systems, physician groups, and academic medical centers in the United States. With expert insight into modern revenue cycle practices, the company combines cutting-edge technology with university-trained RCM experts to help clients achieve a successful revenue cycle to optimize workflows, maintain compliance and avoid revenue leakage. AGS Health employs more than 11,000 team members worldwide and partners with more than 100 customers in a variety of care settings, specialties and billing systems.


Amanda Patanow
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Norma A. Roth