Johnson Controls’ Sensormatic Solutions Facilitates Digital Transformations for Retailers with Sensormatic IQ’s Result-Based Connected Services and Solutions Suite | national

NEUHAUSEN, Switzerland–(BUSINESS WIRE)–February 17, 2022–

Sensormatic Solutions, Johnson Controls’ leading global portfolio of retail solutions, continues to support retailer digital transformations with an enhanced Sensormatic IQ platform and transformative services.

With today’s increasingly complex technology environments, it’s more important than ever that retailers have access to integrated solutions. Sensormatic IQ meets the needs of modern, digitally connected retailers by offering solutions spanning customer experience, inventory intelligence, loss prevention and operational efficiency.

“Retailers must tackle an increasingly complex digital landscape with fewer resources, and their legacy systems must evolve to keep up with new challenges and ever-changing expectations,” said Bjoern Petersen, Global Managing Director and Director of Strategy and Growth, Sensormatic Solutions. “The biggest differentiator for retailers looking to innovate is having access to deep insights that enable accurate decision making. Sensormatic IQ, our intelligent operations platform, provides a suite of connected solutions designed to deliver exponential value to retailers through predictive and prescriptive insights.

Sensormatic IQ’s open and scalable platform integrates the full Sensormatic Solutions portfolio with third-party offerings designed to improve operations at every level. Our connected, agile, secure, and cloud-based SaaS solutions and services leverage an intelligent operating core, cutting-edge IoT and AI technologies to deliver mission-critical insights that enable retailers to search for sales experiences next-gen retail. The suite of enhanced connected solutions includes a comprehensive set of transformative services to help customers more effectively manage technology complexity, performance and resources.

To support retailers’ digital transformation efforts, Sensormatic Solutions now offers six innovative services to its suite of offerings:

  • Professional advice: provides technology strategy, assessments and business roadmaps with relevant technology recommendations based on analysis of customer data, industry insights and Sensormatic Solutions experience.
  • Design, deployment and integration: encompasses solution design and architecture, program delivery, deployment, installation and standardization to ensure interoperability between retailers, third parties and Sensormatic Solutions systems.
  • Management and support services: offers hardware repair and maintenance, remote and onsite technical support and upgrades, and system health monitoring.
  • Learner services: facilitates field-proven, consumer-focused training programs focused on applications that support business outcomes, hardware, software, and more
    specific customer needs.
  • Customer Success: gives customers access to customer success managers who provide guidance tailored to each retailer’s specific needs, goals and pain points.
  • Retail consulting firm: connects clients with industry professionals with the unique expertise to execute custom projects and design new methods to achieve profitability goals.

Strategic relationships with data, analytics, technology and retail leaders bolster Sensormatic IQ’s enhanced capabilities, such as Google and Intel. Additionally, Sensormatic Solutions’ recent collaboration with Unacast brings a new level of awareness to consumer retail brand visits. The company also collaborates with many other third parties to facilitate industry-wide progress.

“It’s also important to note that Sensormatic Solutions strives to maintain sustainable retail practices across our business, allowing us to responsibly contribute to the digital evolutions of retailers,” Petersen said. “We provide best-in-class source data to generate accurate predictions that help retailers of all sizes operate more sustainably. In doing so, we aim to set the standard for secure and adaptive retail environments. for buyers and retailers.”

For even more updates on Sensormatic IQ, follow Sensormatic Solutions on LinkedIn and Twitter or search #SensormaticIQ.

About Johnson Controls

At Johnson Controls (NYSE: JCI), we transform the environments in which people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reinvent building performance to serve people, places and the planet.

With a history of over 135 years of innovation, Johnson Controls delivers the model of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond with its OpenBlue’s comprehensive digital offering. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world’s largest portfolio of building technologies, software and service solutions with some of the most trusted names in the industry. For more information visit or follow us @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is Johnson Controls’ leading global portfolio of retail solutions that powers operational excellence at scale and enables smart, connected shopper engagement. Our intelligent digital operations platform, Sensormatic IQ, combines the entire Sensormatic portfolio of solutions, including third-party data, to deliver unparalleled insights into customer experience, inventory intelligence, loss prevention and operational efficiency with advanced technologies, such as AI and machine learning. This empowers retailers to act on prescriptive and predictive data-driven outcomes to confidently move forward into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitterand our YouTube channel.

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CONTACT: MediaJaclyn Messina

Johnson Controls Sensormatic Solutions

Work: +1 561-235-6458

[email protected] Southall

Johnson Controls Sensormatic Solutions

Work: +1 954-415-5971

[email protected] Lines

Matter on behalf of Sensormatic Solutions

Work: +1-978-518-4512

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SOURCE: Sensormatic Solutions

Copyright BusinessWire 2022.

PUBLISHED: 02/17/2022 09:30/DISC: 02/17/2022 09:32

Copyright BusinessWire 2022.

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