Transforming staff training to acute trust in response to COVID-19

Amy Louise Clark Maxwell Service and Practice Development Facilitator, Learning and Organizational Development, Northwick Park Hospital, London North West University Healthcare NHS Trust, London

Why you should read this article:
  • Understand why healthcare worker training had to be redesigned during the coronavirus disease 2019 (COVID-19) pandemic

  • To familiarize yourself with the changes needed when moving from face-to-face to virtual training

  • Understand how the role of clinical nurse educators has had to evolve during the pandemic

In nursing, the focus has traditionally been on face-to-face staff training, but in 2020 staff training methods had to be revised in response to the coronavirus disease 2019 (COVID-19) pandemic. . Rapid and significant changes were made to staff training in all care settings to ensure service needs were met and everyone’s safety was maintained. In a large acute care trust in London, the clinical nurse education team used Lewin’s model of change to make adaptations to staff training and embed these changes in practice. The team moved most of the training to a virtual learning platform and took the opportunity to review and improve the accessibility and inclusiveness of the training. This article describes how staff training has been transformed and how the role of the clinical nurse educator has evolved within the trust during the COVID-19 pandemic. The author also demonstrates how Lewin’s model of change can be applied to effect change and integrate it into practice.

Nursing Standard.
do I: 10.7748/ns.2022.e11772

Peer review

This article has undergone external double-blind peer review and plagiarism check using automated software


[email protected]

Conflict of interest

None declared

Clark-Maxwell AL (2022) Transforming staff training into acute trust in response to COVID-19. Nursing standard. doi:10.7748/ns.2022.e11772


The author would like to thank Dr. Sharin Baldwin for her constructive comments on this article. The author would also like to thank the learning and organizational development team and the wider multidisciplinary team at London North West University Healthcare NHS Trust, who have worked collaboratively to bring about rapid change during the pandemic.

Online: May 30, 2022

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